Gamble Responsibly. Stay In Control!
Exploring online gaming should always be fun – and safe. At our online casino in Ontario, enjoyment and wellbeing go hand in hand.
That’s why Jackpot City responsible gambling is at the heart of everything we do. We provide the right tools, support, and guidance so you can stay in control. Whether you want to set limits, take a short break, or seek professional advice, Jackpot City makes it easy to manage your play in a way that works for you.
Underage Gaming
One of the most important aspects of responsible gambling is ensuring that play stays within the legal age limits. In Ontario, you must be 19 or older to play at any online casino, including Jackpot City. Every player’s age is verified before access to real money games is granted. This helps protect minors and ensures that all gaming is conducted safely, legally, and ethically.
Age verification isn’t just a box to tick – it’s a vital safeguard. Underage gaming can have serious consequences, including exposure to potentially harmful gambling behaviours. Both players and guardians should remain aware of the rules to help ensure gaming is restricted to adults only.
Self Assessment
Understanding how to gamble responsibly often starts with self-awareness. A self-assessment is a great way to take an honest look at your gaming habits and see whether your play is balanced and safe.
By answering a few simple questions on the Jackpot City responsible gambling page – such as how often you play, how much time you spend gaming, and whether it affects your daily life – you can gain valuable insight into your habits and take steps to stay in control.
Player Limits
One of the most effective ways to gamble responsibly is by setting clear boundaries before you play. At Jackpot City, player limits are designed to help you manage both your time and spending with ease. While you can adjust these limits at any time, we encourage careful thought before requesting an increase. Limits should never be raised to recover previous losses, and any increase is subject to a 24-hour waiting period to give you time to reflect on your decision.
Deposit Limits
Deposit limits let you choose how much money you’d like to make available for play over a set period – daily, weekly, or monthly. Once your limit is reached, no further deposits can be made until that period resets. It’s a simple and effective way to keep your gaming budget under control.
Loss Limits
Loss limits help you manage how much of your own money you’re comfortable losing within a certain timeframe. These limits apply to cash credits only and automatically reset at midnight. By setting loss limits, you can enjoy gaming with greater awareness and confidence.
Session Limits
Session limits enable you to manage the time you spend logged in to your account. You can choose daily, weekly, or monthly limits that suit your lifestyle, helping you ensure gaming does not take time away from the things that matter.
Self Exclusion
For times when you feel you might need a pause from gaming, Jackpot City offers a range of self-exclusion options. Players can choose from the following:
- Take a Break: A short cooling-off period, with a minimum duration of 24 hours.
- Self-Exclude: A longer break, starting from six months, for players who want to step away from gaming entirely.
When you’re ready to return, simply contact live support after your exclusion period has ended, and the team will guide you through the next steps. The process is confidential, straightforward, and designed to put player wellbeing first.
Other Tools And Advice
Responsible gaming doesn’t end with limits and self-exclusion. There are several other helpful tools and everyday habits that can make a real difference in how you manage your play:
- Track Your Play with Transaction History: Transparency is key to gambling responsibly. Jackpot City’s Transaction History feature allows you to review and track your deposits and withdrawals at any time. To access it, tap “Bank” at the top right-hand corner, select the three-dot icon beside “Deposit” or “Withdraw,” and choose “Transaction History.” Regularly checking your activity helps you understand your spending patterns and stay on top of your budget.
- Budget Wisely: Treat your gaming funds as part of your entertainment budget, not as a source of income. Set aside only what you can comfortably afford.
- Set Realistic Expectations: Understand that outcomes are random, and that gaming should always be about enjoyment, not profit.
- Take Regular Breaks: Stepping away from the screen helps maintain perspective and prevents fatigue during longer sessions.
- Support Links: If you’re worried about your gaming behaviour or simply want advice, organisations such as ConnexOntario and Responsible Gambling Council provide confidential support and guidance.
Combining these tools with mindful play ensures that your experience at Jackpot City remains positive, balanced, and enjoyable.
Final Thoughts
Responsible gambling means enjoying online gaming in a balanced, informed, and sustainable way. With self-assessment tools, deposit and loss limits, session reminders, transaction tracking, and professional support, Jackpot City helps every player stay in control.
It’s not just encouraged to gamble responsibly at Jackpot City – it’s built into the experience. By using the available tools and support, you can enjoy gaming that’s fun, safe, and entirely on your terms.